Privacy Policy
This Privacy Policy applies to the mobile application HX3 (the “App”). HX3 are committed to protecting the privacy of our users and ensuring transparency about how your data is collected and used.
YOUR PRIVACY IS IMPORTANT
HX3 are committed to protecting the privacy of our site visitors and customers, and HX3 fully appreciate and respect the importance of privacy on the Internet. In accordance with relevant data protection legislation, HX3 will not disclose information about our customers to third parties except where it is part of providing a service to you — e.g., arranging delivery of a product, carrying out credit and security checks, or for customer research and profiling — or where HX3 have your express permission to do so.
YOUR CONSENT
HX3 will not sell your name, address, e-mail address, credit card information, or personal information to any third party (excluding trusted partners from whom you may have linked to our site) without your permission.
COMMUNICATION & MARKETING
If you have made a purchase from our store, HX3 may, with your permission, occasionally update you via email regarding our latest products, news, and special offers. All customers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue receiving marketing communications, you may unsubscribe at checkout or via any marketing email.
COOKIES
A cookie is a small data file that is stored on your computer. If you have registered with us, an identifying cookie may be stored on your device to save you time when revisiting our site by remembering your email address. HX3 use cookies to support site functionality and enhance your experience, as we'll as third-party cookies for marketing purposes. You can change your browser settings to prevent cookies being stored on your device without your explicit consent.
CONNECTING WEARABLES
If you want to connect your wearables to the application, HX3 will request permissions to access the necessary data, ensuring that services like Health Connect on Android and Apple Health on iOS are installed on your device. If you're using an Android device, HX3 will also request additional permissions to enable seamless data synchronization in the background.
FITNESS DATA PERMISSIONS
HX3 collect fitness diagnostics data from your synced wearables to improve user experience and provide personalized services for our trackers. The data collected may include physical activity levels, and other fitness-related metrics. For an example our “Step Tracker” will use Steps Record for the functionality of the widget.
GOOGLE REMARKETING
This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to the website. It may mean that HX3 advertises to previous visitors who have not completed a task on the site, for example using the contact form to make an enquiry. This could appear as an advertisement on the Google search results page or a site within the Google Display Network.
Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the HX3 website. Any data collected will be used in accordance with this Privacy Policy and Google’s Privacy Policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and you may opt out of interest-based advertising entirely via your cookie settings or by using a browser plugin.
THIRD PARTY SITES
The HX3 website may contain links to and from the websites of partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and HX3 does not accept any responsibility or liability for these policies. Please review these policies before submitting any personal data to these websites.
CHECKING YOUR DETAILS
If you wish to verify the personal data you have submitted, you may contact us using the email address provided below. For security purposes, proof of identity may be required before any information is disclosed. This proof may consist of the email address and password associated with your account. Safeguarding this information is your responsibility, as any action taken based on a request made using your credentials will be attributable to you. HX3 recommend disabling your browser’s password-memory function if others have access to your device.
CORRECTING YOUR DATA
If the personal data HX3 hold is incorrect or incomplete, you have the right to request rectification. You may do so by contacting us via the email address below.
REQUESTING DATA DELETION
HX3 respect your right to privacy and provide you with the option to delete your personal data at any time. You can request the removal of your information by visiting {members-area-domain}/account-delete or by navigating to Account Settings → Delete Account within the app. Once your request is submitted, HX3 will process the deletion in accordance with our data retention policies, ensuring that your information is permanently removed from our systems.
DATA RETENTION AND DELETION
HX3 will only store your information as long as necessary to fulfill the purposes for which the information is collected and processed or, where applicable law provides for longer storage and retention periods, for the storage and retention period required by law. After that your personal information will be deleted.
CONTACTING US
HX3 welcome feedback and enquiries from customers. If you have any questions regarding this policy or wish for us to stop processing your information, please contact us at: team@hx3labs.com
CONNECTING WEARABLES
If you want to connect your wearables to the application, HX3 will request permissions to access the necessary data, ensuring that services like Health Connect on Android and Apple Health on iOS are installed on your device. If you're using an Android device, HX3 will also request additional permissions to enable seamless data synchronization in the background.
FITNESS DATA PERMISSIONS
HX3 collect fitness diagnostics data from your synced wearables to improve user experience and provide personalized services for our trackers. The data collected may include physical activity levels, and other fitness-related metrics. For example, our "Step Tracker" will use Steps Record for the functionality of the widget.
REQUESTING DATA DELETION
HX3 respect your right to privacy and provide you with the option to delete your personal data at any time. You can request the removal of your information by visiting {member's_area}/account-delete or by navigating to Account Settings → Delete Account within the app. Once your request is submitted, HX3 will process the deletion in accordance with our data retention policies, ensuring that your information is permanently removed from our systems.
DATA RETENTION AND DELETION
HX3 will only store your information as long as necessary to fulfill the purposes for which the information is collected and processed or, where applicable law provides for longer storage and retention periods, for the storage and retention period required by law. After that your personal information will be deleted.